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Information contained here is for general purposes. For complete information regarding your particular cruise, please contact us.

  1. DOCUMENTATION
  2. ARE VISITORS ALLOWED ON BOARD BEFORE DEPARTING?
  3. PACKING
  4. CAN I USE MY HAIR DRYER OR ELECTRIC RAZOR?
  5. TIPPING
  6. WHAT ABOUT MY VALUABLES?
  7. DININGROOM TIMES?
  8. WHAT ABOUT SPECIAL DIETS?
  9. HOW DO I PAY FOR ITEMS ON BOARD SHIP?
  10. PHYSICALLY-CHALLENGED TRAVELERS
  11. CAN SOMEONE REACH ME AND CAN I CALL HOME AT SEA?
  12. SHOULD I TAKE THE FLIGHTS THE
    CRUISE LINES OFFER OR BUY MY OWN?
  13. WHAT HAPPENS WHEN I ARRIVE AT THE PIER?
  14. WHAT HAPPENS TO MY LUGGAGE WHEN I ARRIVE AT THE PIER?
  15. MEDICAL FACILITIES
  16. RELIGIOUS SERVICES
  17. WHAT FACILITIES ARE PROVIDED FOR EXERCISING?
  18. INSURANCE
  19. SPECIAL OCCASIONS
  20. WHAT ABOUT THE CHILDREN?
  21. BABYSITTING
  22. WHAT'S INCLUDED AND WHAT'S NOT INCLUDED IN MY CRUISE?
  23. MEDICATIONS
  24. SHOULD I TAKE ANY OF THE TOURS?
  25. HOW DO I GET THROUGH CUSTOMS ON THE RETURN TRIP?
  26. SUNDRIES
  27. WHAT ABOUT MOTION SICKNESS?

 

DOCUMENTATION
For most Caribbean, Mexican, Panama Canal, Alaska, and Canada/New England cruises, U.S. and Canadian Citizens are required to show proof of citizenship. It is highly recommended that you always carry your passport. If you do not have a passport, an original or certified birth certificate along with a photo ID (e.i. driver's license) is acceptable. United States Resident Aliens (in most cases) must bring their Alien Registration Card. Those who are not citizens of the U.S. or Canada require a passport and multiple entry visa on all sailings. Passengers will not be able to board without proper documentation. IT IS THE PASSENGER'S RESPONSIBILITY TO SECURE ALL NECESSARY DOCUMENTATION. As always, check with us for your particular cruise.

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ARE VISITORS ALLOWED ON BOARD BEFORE DEPARTING?
Unfortunately, due to security regulations, most cruise lines do not allow visitors on board.

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PACKING
Pack as lightly as possible. There are some cruise ships that have self service laundry facilities on board. If you take advantage of these services, you will be able to pack lighter. It is also a good idea to pack a fold-up bag for those purchases you make during your trip. On an average 7-day cruise, there will be 2 formal nights, 1 informal night, and 4 casual nights. For 10 - 12 day cruises, there will be 3 formal nights, 3 informal nights, and the rest will be casual.

  • Formal:
    • Tuxedo or suit for the men.
    • Cocktail dress or evening gown for the women.
  • Informal:
    • Jacket and tie for the men.
    • Pantsuit or dress for the women.
  • Casual:
    • Slacks and sport shirts for men.
    • Pants, skirts, or sun dresses for women.

Most cruise lines prefer that after 6:00 PM, no jeans or shorts in the diningroom.

For warm weather cruises during the day, casual is the norm. If you have breakfast or lunch in the diningroom, most cruise lines prefer that you wear shoes, shirts, and no bathing suits. Shorts, tops, and sneakers are fine. You may want to bring sun glasses, sun screen, and a hat to protect yourself from the sun. Remember to bring rubber sole shoes. (decks can be slippery) When going ashore, dress comfortably but remember to observe local customs. Many ports frown upon short shorts, halter tops or provocative clothing.

If you are sailing to Alaska, casual attire during the day. Layered clothing is best. Shirts or blouses, along with a sweater or lightweight windbreaker for cooler days. Raincoats and binoculars are highly recommended.

Each day, you will receive a daily activities sheet which will inform you what the dress code for that evening will be.

For all other destinations, please do not hesitate to give us a call.

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CAN I USE MY HAIR DRYER OR ELECTRIC RAZOR?
Most of the newer ships today have 110V electrical outlets, therefore an adaptor for hair dryers, razors, or travel irons are not required.

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TIPPING
The following is a guideline for those who serve you on your cruise:

  • Diningroom waiter: $3.00 per person per day
  • Assistant waiter: $1.50 per person per day
  • Cabin Attendant: $3.00 per person per day
  • Headwaiter: At your discretion

Most cruise lines automatically add a 15% gratuity to your bar, wine or beauty / sauna bill. Check at the pursers office if this is the practice on your ship. There are some cruise lines that do not encourage tipping, such as Holland America "although you ultimately will". Please check with us for your particular cruise line.

Remember these are only guidelines.

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WHAT ABOUT MY VALUABLES?
Most of the newer ships have private safes in the cabins. If you ship does not have this service, there is usually a small number of safe deposit boxes at the pursers office free of charge to guests. A small deposit is required and is returned to you when you return the key.

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DININGROOM TIMES?
The majority of cruise lines today have two seatings. Half of the ship has first seating and half of the ship has second seating. It is most important to determine the seating you want by the evening meal only. There are more choices for breakfast and lunch. Dinner is always in the diningroom at your assigned table.

  • The average times for meals are:
    • Breakfast:
      1st ( or main) seating: 7:00 AM
      2nd (or late) seating: 8:30 AM
      You can have breakfast in your cabin or most ships
      serve buffet breakfasts in their alternate dining facility.
    • Lunch:
      1st (or main) seating: 12:00 noon
      2nd (or late) seating: 1:30 PM
      Most ships serve buffet lunches in their alternate
      dining facility.
    • Dinner:
      1st (or main) seating: 6:00 PM - 6:30 PM
      2nd (or late) seating: 8:00 PM - 8:30 PM
    • Midnight Buffet: Is at "you guest it" MIDNIGHT

Rule of thumb when picking your seating, determine what time you make dinner reservations at a restaurant at home, because it is like eating out every night. Remember, you have alternatives for breakfast and lunch. Two evening performances are shown every evening, so no matter which seating you choose, you will not miss out on all the fun.

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WHAT ABOUT SPECIAL DIETS?
Most cruise lines will take requests for special diets such as diabetic meals and should be requested at least 3-4 weeks before sailing. However, we suggest that you also check with your head waiter when you get on board. He can help you determine meals that are low fat, low sodium, etc.

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HOW DO I PAY FOR ITEMS ON BOARD SHIP?
Most cruise lines today have a "cashless society" for security reasons. All items purchased on board (such as wine, items at a bar, gift shops, beauty salons, etc.) are charged to your cabin and backed up with your credit card. You will receive an itemized bill at the end of your cruise. If this bill is correct, you don't have to do anything. When you get home, that amount will appear on your credit card bill. If there is a discrepancy, make sure you bring it to the attention of the purser's office. It is a lot easier to settle a problem on board ship than waiting until you get your bill at home. If you don't have a credit card, most cruise lines will accept a cash advance which you will be able to draw upon. Cash, however, is accepted in the casino and for tips.

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PHYSICALLY-CHALLENGED TRAVELERS
Many of the newer ships today have cabins especially designed for the physically-challenged traveler. However, there is a limited number of these cabins. We suggest that you plan your vacation well in advance. Public areas and decks on the newer ships are also accessible. If you require a wheelchair, you must bring your own. A folding or collapsible one is best. Most cruise lines have wheelchairs on board for emergencies only. Make sure you notify us prior to sailing.

During your visits ashore, conditions vary. When a ship is forced to tender passengers to the pier via small ship's boats, it may not be possible for wheelchair passengers to go ashore. The ship's Captain will make the decision to permit wheelchair passengers to be tendered for your safety and comfort in mind. Most cruise ships are not staffed with trained personnel to assist passengers with physical limitations, so it is recommended that you travel with someone who can assist you both on board and in port as well.

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CAN SOMEONE REACH ME AND CAN I CALL HOME AT SEA?
With today's technologies, the newer vessels are equipped with fax capabilities and you also can be reached by phone. A great deal of the newer ships have direct dial telephones in the cabins. For the older vessels, you are required to call the high-seas operator. An average call is $15 - $25 per minute. If you can wait to call home when you are in port, the rates are much less expensive. If you don't want anyone to reach you, DON'T LEAVE THE INFORMATION WITH ANYONE!!
Email is not yet available aboard ships.

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SHOULD I TAKE THE FLIGHTS THE
CRUISE LINES OFFER OR BUY MY OWN?
There are advantages and disadvantages to buying the cruise lines air program.

  • Advantages of taking the cruise lines air package:
    • The cruise lines monitor all flights for delays and/or cancellations when they book your flights. This enables the cruise line to make a decision to hold the ship if a particular flight will be delayed.
    • Transfers to and from the airport / pier are generally included in the price. Baggage handling in most cases are included.
  • Disadvantages of taking the cruise lines air package:
    • With the new lower air fares, it may be may be more cost effective to purchase your own air tickets.
    • The cruise line is not aware of your arrangements and cannot be responsible for any delays or cancellations in flights.
    • You are responsible for your own transportation to and from the port/airport.
    • You are responsible for baggage handling.
    • The cruise lines are responsible for getting you to the port of embarkation in time to board your ship and getting you back from the port of disembarkation in time to take your flight home. They do not promise non-stop flights or any particular airline or routing. Most cruise lines today will charge an additional $35.00 - $50.00 to be able to choose your airline, times, routing, etc.

    We will be more than happy to discuss this further with you when you make your reservations.

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WHAT HAPPENS WHEN I ARRIVE AT THE PIER?
Checking in at most piers is quite easy. Upon arrival at the cruise terminal, you need to present your cruise documents, proof of citizenship, and all documentation that comes with your cruise package completely filled out. (e.g. immigration forms, boarding cards, etc.) After verifying all the information, the terminal personnel will give you a boarding card and away you go, BON VOYAGE!!

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WHAT HAPPENS TO MY LUGGAGE WHEN I ARRIVE AT THE PIER?
If you have made your own arrangements to arrive at the pier, drop off your luggage with the porters (make sure it is properly tagged with the correct cabin number) and proceed to the terminal. You may carry small carry-on bags yourself. If the cruise lines have made arrangements for your flights and transfers, the cruise lines will take care of your luggage (again make sure all your luggage is properly tagged before you leave home). Openly carrying liquor on board is frowned upon.

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MEDICAL FACILITIES
All ships will have a doctor and nurse aboard ship for emergencies. Charges for medical services should be paid directly to the ship's doctor.

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RELIGIOUS SERVICES
It is not possible to provide full religious services to all denominations. However, a non-denominational service is usually provided during your cruise. On major religious holidays, most cruise lines will try and provide the appropriate service. They will also provide a list of places of worship in each port.

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WHAT FACILITIES ARE PROVIDED FOR EXERCISING?
This will vary widely from ship to ship. The new ships are fully equipped with exercise equipment and have aerobic workout classes to satisfy any level. Generally, the bigger the ship, the larger the gym. They also have jogging tracks on most the top levels. Cruise lines today are also conscious of today's fitness-oriented traveler. Some meals on the menus are specified low-fat, low-sodium.

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INSURANCE
Insurance is highly recommended. When we cruise, we buy it...enough said. Please check with us regarding your options.

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SPECIAL OCCASIONS
Let us know if you are celebrating any birthdays, anniversaries or any other special occasions while sailing.

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WHAT ABOUT THE CHILDREN?
Most cruise ships today have wonderful children's programs from ages 2 - 17. Check with us to make sure that you choose the right ship for your family.

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BABYSITTING
Babysitting is available on most cruise ships. Arrangements should be made through the Purser's desk upon arrival. The charge for this service varies on ships.

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WHAT'S INCLUDED AND WHAT'S NOT INCLUDED IN MY CRUISE?
All your basic needs are included. You use your ship as your hotel, all your meals, and entertainment are included. What's not included is anything of a personal nature. Items like tobacco, stamps, souvenirs, beverages from the bar, beauty salon, masseuse, shore excursions, gambling, etc.

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MEDICATIONS
Remember to carry all your required medications with you when traveling. Your checked luggage may not be available to you when medication is needed or could be lost. If you take medication requiring syringes or refrigeration, you should have your doctor's prescription and details with you.

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SHOULD I TAKE ANY OF THE TOURS?
At the beginning of each cruise there will be a shore excursion talk. The cruise director will tell you what to expect in each port, what the bargains are, where the best beaches are, etc. They will also explain what the local customs are and how much you are allowed to take home duty free. The purpose of the talk is to sell you their shore excursions, but even if you don't plan on purchasing any tours, these talks are very informative.

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HOW DO I GET THROUGH CUSTOMS ON THE RETURN TRIP?
At the end of each cruise, there will be a disembarkation talk. At least one person from each family should attend this talk. Instructions will be given on what to do with your luggage on the last day, how to fill out the customs forms, and how to get through customs as painlessly as possible.

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SUNDRIES
There are a few items on the ship, just like in any major hotel in America, that are fairly expensive. Not only are they expensive, but they may not have the item you require. So make sure you have plenty of film, batteries, suntan lotion, etc., with you. Sunglasses are always a good idea also.

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WHAT ABOUT MOTION SICKNESS?
Stabilizing equipped used today in all modern ships prevent most of the motion. However, if you are worried about getting motion sickness, consult your physician about any preventative medications you can take. If all else fails, consult the physician on board.

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